Clear scope and a simple change control process are essential for predictable, high quality delivery of AI and Automation projects. This article explains how Osher Digital defines scope, manages changes and keeps projects aligned with your objectives.
Why Scope Matters
A well defined scope ensures that:
Both teams understand what will be delivered
Timelines and costs remain stable
Technical decisions are made with the right context
Risks are identified early
Work progresses without rework or ambiguity
Scope forms the foundation of reliable project delivery.
How We Define Scope
Scope is defined during the early stages of a project. This usually includes:
Functional requirements
Integration points and data sources
Hosting and infrastructure expectations
Knowledge base locations and content
User groups and access patterns
Reporting or analytics needs
Success measures
We document scope clearly and confirm it with you before development begins.
How We Identify Changes
During the project, new ideas or unknown dependencies may appear. A change may be identified when:
Requirements expand beyond the original agreement
A third party system has undocumented limitations
Client needs shift during delivery
Additional integrations or features are requested
Data quality issues require extra work
Internal IT provides new constraints
Changes are normal. What matters is how they are managed.
How Change Control Works
Osher Digital uses a simple and transparent change control process:
1. Change identified
Either team raises the change request as soon as the need becomes clear.
2. Impact assessed
We review how the change affects:
Timeline
Cost
Technical architecture
Dependencies
Risk profile
You receive a clear summary of the impact.
3. Client approval
You decide whether to proceed, defer or decline the change. Nothing is implemented without approval.
4. Scheduling
Approved changes are added to the delivery plan with updated dates.
5. Implementation
Work is completed and reviewed during regular check ins.
This process keeps the project predictable while allowing flexibility when needed.
How We Keep Scope Stable
We take several steps to minimise scope drift:
Strong discovery and documentation at the start
Clear access and data requirements before development
Regular check ins to confirm alignment
Early identification of technical constraints
Clear communication around assumptions and limitations
Stable scope means the project remains efficient and reliable.
When Changes Are Recommended
Some changes improve long term reliability or reduce future risk. We may recommend scope adjustments when:
A data source needs restructuring for accuracy
A third party API changes or has limitations
A new security requirement emerges
A feature gap becomes clear during testing
A client team requests additional training or support
Our goal is to help you make informed decisions, not upsell unnecessary work.
Your Role in Change Control
You can help keep change management smooth by:
Providing quick decisions when a change is raised
Ensuring internal teams understand scope boundaries
Keeping system owners involved
Alerting us early if your priorities shift
Reviewing requirements before sign off
Fast and clear communication prevents bottlenecks.
Our Commitment
We treat scope and change control as collaborative processes. You will always receive clear explanations, practical recommendations and transparent impacts. Our responsibility is to protect the project timeline, maintain technical integrity and keep delivery predictable.
If you ever have questions about scope or potential changes, we are always ready to discuss them.
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